The reality of life teaches us that in a crisis situation people often turn to a trusted friend for understanding and support rather than a trained therapist. This raises the question, does the trusted friend know how to care? The purpose of this training is to create awareness and understanding about the nature of crisis-induced emotional trauma and what is required to care for a person at the most basic level. The role of the friend is crucial though their knowledge and skills may be elementary. A caring friend need not be a professional crisis/trauma counsellor.